I must say that in the past, I have enjoyed your food selections and your affordable prices. I would order kangkong--my Chowking staple--and I'd appreciate how you'd always serve this nutritious swamp grass in a nice neat bundle. And your bagoong tastes wonderful.
Last May 16, 2010, I visited your Robinson's Forum branch to have dinner, and I ordered kangkong again. I also ordered your Oh!range Chicken, not because of Jericho Rosales, but because the dish looked oh-s0-good in the pictures.
Here is what I got. This picture was taken before I even touched the thing.
Why, Chowking? Why have you betrayed me? There are backwater karinderyas who serve their food in a more appealing way than this. And not even an orange slice in my chicken? (But what about those lovely pictures?)
I still go to Chowking, so maybe this letter may be pointless to you. And I understand that, yes, Chowking is still fastfood, and the above display was, indeed, prepared fast. But maybe a bit too fast. (This is why fashion models are discouraged from rushing the catwalk.) Plus, I also understand the concept of caveat emptor, wherein the actual food doesn't look as good as the professionally-styled images in your store displays, but this is pushing it a bit too far. I have more often been satisfied with your food presentations, even with your agile staff darting and tumbling across your restaurant kitchens and dining areas. So I will consider this incident as a momentary lapse in artistic judgment on the part of your kitchen staff.
Still, as an establishment that wants to become world-class, the disaster shown above doesn't hold any promises for your ambitions.
Thank you for listening. Mabuhay ang Chowking.